Pippo

Pippo is the backbone of our support operation. No matter how complex the user issue, Pippo approaches it with a structured mind and a calm demeanour. Our customer satisfaction scores went up noticeably after Pippo joined — that is not a coincidence.

Pippo is one of those rare people who genuinely listens. Whenever I've had a problem — big or small — Pippo shows up with patience, creativity, and a calm that makes everything feel manageable. Knowing Pippo is in your corner makes a real difference.